All Systems Operational

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
99.95 % uptime
Today
MPLS/VPLS Services Operational
90 days ago
99.74 % uptime
Today
London, UK Core Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Core Network Operational
90 days ago
99.98 % uptime
Today
Frankfurt, DE Core Network Operational
90 days ago
100.0 % uptime
Today
New York City, US Core Network Operational
90 days ago
99.74 % uptime
Today
Atlanta, US Core Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, US Core Network Operational
90 days ago
100.0 % uptime
Today
Upstreams Operational
90 days ago
100.0 % uptime
Today
Phoenix, US Core Network Operational
90 days ago
100.0 % uptime
Today
Dallas, US Core Network Operational
90 days ago
100.0 % uptime
Today
Ashburn, US Core Network Operational
90 days ago
100.0 % uptime
Today
Datacentres Operational
90 days ago
99.99 % uptime
Today
Docklands - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Enfield - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Cyxtera LHR1 - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Harbour Exchange - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Stockley Park - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam Data Tower - Amsterdam, NL ? Operational
90 days ago
99.98 % uptime
Today
FR6 - Frankfurt, DE ? Operational
90 days ago
100.0 % uptime
Today
NYC1 - New York City, US ? Operational
90 days ago
100.0 % uptime
Today
ATL1 - Atlanta, US Operational
90 days ago
100.0 % uptime
Today
LA2 - Los Angeles, US ? Operational
90 days ago
100.0 % uptime
Today
DC10 - Ashburn, VA ? Operational
90 days ago
100.0 % uptime
Today
DA11 - Dallas, TX ? Operational
90 days ago
100.0 % uptime
Today
PhoenixNAP - Phoenix, AZ ? Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
99.99 % uptime
Today
Anycast DNS Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Public Cloud Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
99.98 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
99.98 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Management API ? Operational
90 days ago
100.0 % uptime
Today
OnApp Management Interface ? Operational
90 days ago
100.0 % uptime
Today
Legacy Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025
UPS commissioning - NY/NJ metro compute site
Completed - The scheduled maintenance has been completed.
Nov 8, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 12:00 GMT
Scheduled - This are re-scheduled works from 20th September.

Compute datacenter in NY/NJ metro will be performing activating the online operation and paralleling (MMS) of the new UPS on 8th November 2025 between 07:00 and 13:00 EST. During the works the primary power feed will not be available. The secondary feed is not going to be affected.

All Clouvider equipment is connected to both primary and secondary feeds, as such no power loss is expected during these works. Nevertheless the service should be considered at risk during these essential works.

Additionally, some servers are setup by their manufacturer to automatically clock down the CPU during a failure of one of the feeds. Customers utilising these servers will notice the CPU clock speed reduced while the feed is offline.

Clouvider will have enhanced engineering coverage on site available to assist in case of any issues.
Oct 23, 10:52 BST
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
NY/NJ metro - dark fiber cut
Resolved - Our dark fiber provider has officially confirmed the restoration.
The cause of the outage was an electrical fire in Newark, NJ.
The crews have replaced the cable and brought the service back online.

We apologise for any inconvenience this incident has caused.
Nov 3, 08:29 GMT
Monitoring - Our links have just come back up. Crews are continuing splicing as such the fiber should be considered at risk.
Nov 3, 04:29 GMT
Update - Prepping for splicing continues. Crews are currently ribbonizing the cables.
Nov 2, 22:09 GMT
Update - Crews have shifted the slack for the first cable and are now preparing the enclosure.
Nov 2, 20:31 GMT
Update - Fiber Engineering has isolated damage to an electrical fire in Newark, NJ. Crews are standing by awaiting access from the local utility company so they can safely plan and perform repairs
Nov 2, 15:15 GMT
Identified - Our NOC is observing a fiber break between our NJ compute facility and one of the core routing sites at 165 Halset St, Newark, NJ.
We have requested urgent assistance from our Dark Fiber provider in restoring the affected circuit.

There's currently no impact to our services which operate with reduced resiliency.

Customers with unprotected circuit directly on the affected fiber have their services currently down on this path.
Nov 2, 09:53 GMT
Nov 2, 2025
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