All Systems Operational

Network Operational
90 days ago
100.0 % uptime
Today
MPLS/VPLS Services Operational
90 days ago
100.0 % uptime
Today
London, UK Core Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Core Network Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Core Network Operational
90 days ago
100.0 % uptime
Today
New York City, US Core Network Operational
90 days ago
100.0 % uptime
Today
Atlanta, US Core Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, US Core Network Operational
90 days ago
100.0 % uptime
Today
Upstreams Operational
90 days ago
100.0 % uptime
Today
Phoenix, US Core Network Operational
90 days ago
100.0 % uptime
Today
Dallas, US Core Network Operational
90 days ago
100.0 % uptime
Today
Ashburn, US Core Network Operational
90 days ago
100.0 % uptime
Today
Datacentres Operational
90 days ago
100.0 % uptime
Today
Docklands - London, UK Operational
90 days ago
100.0 % uptime
Today
Enfield - London, UK Operational
90 days ago
100.0 % uptime
Today
Cyxtera LHR1 - London, UK Operational
90 days ago
100.0 % uptime
Today
Harbour Exchange - London, UK Operational
90 days ago
100.0 % uptime
Today
Stockley Park - London, UK Operational
90 days ago
100.0 % uptime
Today
Amsterdam Data Tower - Amsterdam, NL Operational
90 days ago
100.0 % uptime
Today
FR6 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NYC1 - New York City, US Operational
90 days ago
100.0 % uptime
Today
ATL1 - Atlanta, US Operational
90 days ago
100.0 % uptime
Today
LA2 - Los Angeles, US Operational
90 days ago
100.0 % uptime
Today
DC10 - Ashburn, VA Operational
90 days ago
100.0 % uptime
Today
DA11 - Dallas, TX Operational
90 days ago
100.0 % uptime
Today
PhoenixNAP - Phoenix, AZ Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
100.0 % uptime
Today
Anycast DNS Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Public Cloud Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Service Management API Operational
90 days ago
100.0 % uptime
Today
OnApp Management Interface Operational
90 days ago
100.0 % uptime
Today
Legacy Customer Portal Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Completed - The switch is back online with the new version of software.
Thank you very much for your patience during these essential works.

Feb 8, 09:22 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 09:00 GMT
Scheduled - Under this emergency works we will be performing a firmware upgrade of one of the top of rack switches in Phoenix, AZ. Servers directly connected to this switch will loose connectivity during the operation.

This operation is necessary due to severe memory leak causing interruptions to the services. The memory leak was not addressed by a previous reboot attempt of the device.

Please accept our apologies for the inconvenience caused.

Feb 7, 13:13 GMT
Feb 7, 2026
Completed - The affected switch in Phoenix has come back online after reboot and the issue has resolved. Please note the tomorrow's emergency works for complete resolution.

Please accept our deepest apologies for the inconvenience caused.

Feb 7, 14:09 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 14:00 GMT
Scheduled - Under this emergency works we will be performing a reboot of one of the top of rack switches in Phoenix, AZ. Servers directly connected to this switch will loose connectivity during the operation.

This operation is necessary due to severe memory leak risking interruption to the service.
We will announce a separate window for tomorrow to perform emergency software upgrade of the device as per the TAC.

Please accept our apologies for the inconvenience caused.

Feb 7, 13:11 GMT
Feb 6, 2026
Completed - The affected switch in Phoenix has come back online after reboot and the issue has resolved.

Please accept our deepest apologies for the inconvenience caused.

Feb 6, 21:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:50 GMT
Scheduled - Under this emergency works we will be performing a reboot of one of the top of rack switches in Phoenix, AZ. Servers directly connected to this switch will loose connectivity during the operation.

This operation is necessary due to severe memory leak causing interruption to the service.

Please accept our apologies for the inconvenience caused.

Feb 6, 20:49 GMT
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.