All Systems Operational

Network Operational
90 days ago
99.99 % uptime
Today
MPLS/VPLS Services Operational
90 days ago
100.0 % uptime
Today
London, UK Core Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Core Network Operational
90 days ago
99.98 % uptime
Today
Frankfurt, DE Core Network Operational
90 days ago
100.0 % uptime
Today
New York City, US Core Network Operational
90 days ago
100.0 % uptime
Today
Atlanta, US Core Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, US Core Network Operational
90 days ago
100.0 % uptime
Today
Upstreams Operational
90 days ago
100.0 % uptime
Today
Phoenix, US Core Network Operational
90 days ago
100.0 % uptime
Today
Dallas, US Core Network Operational
90 days ago
100.0 % uptime
Today
Ashburn, US Core Network Operational
90 days ago
100.0 % uptime
Today
Datacentres Operational
90 days ago
99.99 % uptime
Today
Docklands - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Enfield - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Cyxtera LHR1 - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Harbour Exchange - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Stockley Park - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam Data Tower - Amsterdam, NL ? Operational
90 days ago
99.98 % uptime
Today
FR6 - Frankfurt, DE ? Operational
90 days ago
100.0 % uptime
Today
NYC1 - New York City, US ? Operational
90 days ago
100.0 % uptime
Today
ATL1 - Atlanta, US Operational
90 days ago
100.0 % uptime
Today
LA2 - Los Angeles, US ? Operational
90 days ago
100.0 % uptime
Today
DC10 - Ashburn, VA ? Operational
90 days ago
100.0 % uptime
Today
DA11 - Dallas, TX ? Operational
90 days ago
100.0 % uptime
Today
PhoenixNAP - Phoenix, AZ ? Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
99.99 % uptime
Today
Anycast DNS Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Public Cloud Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
99.98 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
99.98 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Management API ? Operational
90 days ago
100.0 % uptime
Today
OnApp Management Interface ? Operational
90 days ago
100.0 % uptime
Today
Legacy Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 29, 2025

No incidents reported today.

Sep 28, 2025

No incidents reported.

Sep 27, 2025
Completed - The scheduled maintenance has been completed.
Sep 27, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 12:00 BST
Scheduled - This are re-scheduled works from 20th September.

Compute datacenter in NY/NJ metro will be performing UPS-3 & UPS-4 MMS Startup and L4 Testing on 27th September 2025 between 07:00 and 13:00 EDT. During the works the primary power feed will not be available. The secondary feed is not going to be affected.

All Clouvider equipment is connected to both primary and secondary feeds, as such no power loss is expected during these works. Nevertheless the service should be considered at risk during these essential works.

Additionally, some servers are setup by their manufacturer to automatically clock down the CPU during a failure of one of the feeds. Customers utilising these servers will notice the CPU clock speed reduced while the feed is offline.

Clouvider will have enhanced engineering coverage on site available to assist in case of any issues.

Sep 20, 11:50 BST
Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025
Resolved - The affected switch has been normalised and returned to the topology.

If you believe your service to still be affected, please raise a case with support.

Sep 23, 11:16 BST
Identified - We have observed a memory leak condition in one of our core switches.

The switch has been isolated the connectivity has been restored and we are continuing to troubleshoot.

Sep 23, 10:58 BST
Investigating - We are observing connectivity issues in Amsterdam affecting some of our Customers. We are looking into it now.
Sep 23, 10:20 BST
Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025
Completed - The works have been re-scheduled by the site to 27th September
Sep 20, 11:47 BST
Scheduled - Compute datacenter in NY/NJ metro will be performing UPS-3 & UPS-4 MMS Startup and L4 Testing on 20th September 2025 between 07:00 and 13:00 EDT. During the works the primary power feed will not be available. The secondary feed is not going to be affected.

All Clouvider equipment is connected to both primary and secondary feeds, as such no power loss is expected during these works. Nevertheless the service should be considered at risk during these essential works.

Additionally, some servers are setup by their manufacturer to automatically clock down the CPU during a failure of one of the feeds. Customers utilising these servers will notice the CPU clock speed reduced while the feed is offline.

Clouvider will have enhanced engineering coverage on site available to assist in case of any issues.

Aug 31, 16:32 BST
Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.