All Systems Operational

Network Operational
MPLS/VPLS Services Operational
London, UK Core Network Operational
Amsterdam, NL Core Network Operational
Frankfurt, DE Core Network Operational
New York City, US Core Network Operational
Atlanta, US Core Network Operational
Los Angeles, US Core Network Operational
Upstreams Operational
Phoenix, US Core Network Operational
Dallas, US Core Network Operational
Ashburn, US Core Network Operational
Datacentres Operational
Docklands - London, UK Operational
Enfield - London, UK Operational
Cyxtera LHR1 - London, UK Operational
Harbour Exchange - London, UK Operational
Stockley Park - London, UK Operational
Amsterdam Data Tower - Amsterdam, NL Operational
FR6 - Frankfurt, DE Operational
NYC1 - New York City, US Operational
AT1 - Atlanta, US Operational
LA2 - Los Angeles, US Operational
DC10 - Ashburn, VA Operational
DA11 - Dallas, TX Operational
PhoenixNAP - Phoenix, AZ Operational
CH1 - Chicago, IL Operational
Hosted Services Operational
Anycast DNS Operational
Web Hosting Operational
Public Cloud Operational
Private Cloud Operational
CDN Operational
Dedicated Servers Operational
Customer Portal Operational
Customer Portal Operational
Service Management API Operational
Cloud Management Interface Operational
Main Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Completed - Our website and systems are now back online.

Thank you for your patience during this essential security works.

Oct 21, 22:37 BST
Update - We are continuing to wait for the relevant updates to become available in CloudLinux.
We will update this page once a meaningful update becomes available.

Oct 21, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:00 BST
Scheduled - We have taken our PHP-based web services offline today as a precaution. Today the PHP project released fixes for two critical vulnerabilities, CVE-2026-109618 and CVE-2026-109619 (CVSS v4.0 9.2). Both can allow an attacker to run code remotely, without logging in, on any server that uses PHP to handle web requests.

These services are unavailable while we patch and check each system:
- Client area and billing (console.clouvider.co.uk)
- VPS control panel
- Website and online ordering

Your services are not affected. Our network and all dedicated servers, virtual servers and colocation continue to run normally. This work does not touch customer infrastructure.

Support is still available by email at [support address]. No service will be suspended for non-payment while the client area is offline.

IF YOU RUN PHP ON YOUR SERVER
Our servers are unmanaged, so please update your own PHP installations now.
- The fixed versions are PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35. Most Linux distributions already have patched packages.
- PHP 8.1 and older get no fixes from the PHP project. Check with your distribution or LTS vendor, or upgrade.
- The Remi repository will not have updates today.
- If you can't patch straight away, stop PHP or your web server, or block ports 80 and 443 at your firewall, until you can. This is safer than powering the server off, because it will be exposed again as soon as it boots, until it is patched.

Full advisory: https://www.php.net/archive/2026.php#2026-10-21-5

We will post an update by 18:30 UTC.

Oct 21, 09:00 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.