All Systems Operational

Uptime over the past 90 days. View historical uptime.
Network Operational
90 days ago
100.0 % uptime
Today
MPLS/VPLS Services Operational
90 days ago
100.0 % uptime
Today
London, UK Core Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Core Network Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Core Network Operational
90 days ago
100.0 % uptime
Today
New York City, US Core Network Operational
90 days ago
100.0 % uptime
Today
Atlanta, US Core Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, US Core Network Operational
90 days ago
100.0 % uptime
Today
Upstreams Operational
90 days ago
100.0 % uptime
Today
Phoenix, US Core Network Operational
90 days ago
100.0 % uptime
Today
Dallas, US Core Network Operational
90 days ago
100.0 % uptime
Today
Ashburn, US Core Network Operational
90 days ago
100.0 % uptime
Today
Datacentres Operational
90 days ago
100.0 % uptime
Today
Docklands - London, UK Operational
90 days ago
100.0 % uptime
Today
Enfield - London, UK Operational
90 days ago
100.0 % uptime
Today
Cyxtera LHR1 - London, UK Operational
90 days ago
100.0 % uptime
Today
Harbour Exchange - London, UK Operational
90 days ago
100.0 % uptime
Today
Stockley Park - London, UK Operational
90 days ago
100.0 % uptime
Today
Amsterdam Data Tower - Amsterdam, NL Operational
90 days ago
100.0 % uptime
Today
FR6 - Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
NYC1 - New York City, US Operational
90 days ago
100.0 % uptime
Today
AT1 - Atlanta, US Operational
90 days ago
100.0 % uptime
Today
LA2 - Los Angeles, US Operational
90 days ago
100.0 % uptime
Today
DC10 - Ashburn, VA Operational
90 days ago
100.0 % uptime
Today
DA11 - Dallas, TX Operational
90 days ago
100.0 % uptime
Today
PhoenixNAP - Phoenix, AZ Operational
90 days ago
100.0 % uptime
Today
CH1 - Chicago, IL Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
100.0 % uptime
Today
Anycast DNS Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Public Cloud Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Service Management API Operational
90 days ago
100.0 % uptime
Today
OnApp Management Interface Operational
90 days ago
100.0 % uptime
Today
Legacy Customer Portal Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
CoreSite CH1 operating on generator power
Resolved - The Chicago (CH1) facility has returned to utility power following the conclusion of the grid demand-response event. All services operated normally throughout. This incident is now resolved.
Jul 3, 13:09 BST
Update - The facility has completed the transfer to generator power and reports stable operation. All Clouvider services in Chicago remain unaffected. The site will stay on generator power pending the grid operator's all-clear.
Jul 3, 00:30 BST
Monitoring - Our upstream datacentre partner in Chicago (CH1) has transferred the facility from utility power to on-site generators at the request of the local grid operator, as part of a planned demand-response event during a period of high grid load. This is a controlled, proactive measure and is not the result of any fault.

All Clouvider services in Chicago are running normally. Power delivery to our infrastructure is protected by UPS and continues uninterrupted across the transfer; we do not anticipate any customer-visible impact. The facility holds a comfortable on-site fuel reserve and will remain on generator power until the grid operator confirms it is safe to return to utility supply.

We are monitoring the situation and will post further updates as we receive them, including confirmation once the site has transferred back to utility power.
Jul 3, 00:10 BST
Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Increased temperatures at Telehouse North 2 (London)
Resolved - This incident has been resolved.
Jun 29, 11:15 BST
Update - Telehouse has provided a further update regarding the ongoing investigation into the Indirect Adiabatic Cooling (IAC) units serving TFM260 within Telehouse North 2.

Telehouse’s specialist cooling contractor has returned to site today to continue the investigation and optimisation activities. As part of these works, the internal bypass dampers within each IAC unit will continue to be inspected to verify that they are fully closed and operating correctly.

To facilitate these inspections, individual IAC units may be briefly taken out of service one at a time. These activities will continue to be carefully controlled and managed to ensure sufficient cooling capacity remains available throughout the investigation.

Environmental conditions within the data hall remain stable, and there continues to be no impact to customer services or the operating environment. The area remains under enhanced monitoring, and adjustments will be made where necessary to maintain appropriate environmental conditions.

We will provide a further update once today’s inspection activities have been completed, or sooner should there be any material change to the situation.
Jun 25, 16:28 BST
Update - fault has been identified with a component within IAC-06 serving TFM260. The IAC unit was momentarily shut down to allow the faulty component to be replaced. Telehouse has confirmed the faulty component has been successfully replaced and specialist engineers have verified the unit is back in operation.

At this time, cooling conditions within the area remain stable. The area continues to be closely monitored, with adjustments in place to maintain appropriate environmental conditions.

We will continue to provide updates should there be any material change to the situation.
Jun 25, 12:22 BST
Monitoring - Telehouse has provided a further update regarding the elevated temperatures within TFM260.

Environmental conditions within the data hall continue to remain stable, and customer services continue to operate normally. Telehouse’s engineering teams remain on heightened monitoring whilst external ambient air temperatures remain elevated.

Telehouse’s specialist cooling contractor has completed performance verification and optimisation checks on the Indirect Adiabatic Cooling (IAC) systems, and the effectiveness of the cooling infrastructure continues to be closely monitored. Operational adjustments will continue to be implemented where necessary to maintain appropriate environmental conditions.

At this time, there has been no impact to customer services or cooling resilience. We will continue to monitor environmental conditions closely and provide further updates should there be any material change to the situation.
Jun 25, 08:42 BST
Update - Telehouse has provided a further update regarding the elevated temperatures within TFM260.

Due to the current period of high external ambient air temperatures, elevated temperatures continue to be observed across the data hall. Environmental conditions remain under close observation and customer services continue to operate normally.

To ensure the cooling infrastructure is operating as efficiently as possible during this period of increased thermal demand, Telehouse’s specialist cooling vendor is currently onsite carrying out performance verification and optimisation checks on the Indirect Adiabatic Cooling (IAC) systems serving the area.

Telehouse’s engineering teams and specialist contractors continue to closely monitor environmental conditions and implement adjustments where necessary to maintain appropriate operating temperatures.

We will continue to provide updates should there be any material change to the situation.
Jun 24, 13:43 BST
Investigating - Our datacentre supplier, Telehouse, has advised that a gradual increase in temperatures has been observed in TFM260 over the past few hours, caused by significantly increased ambient temperatures.

Telehouse’s maintenance team is currently working to activate mitigation measures to bring temperatures back within expected operating ranges.

We are monitoring the situation closely and will provide further updates if there are any significant changes that require customer attention. We appreciate your patience while Telehouse works to stabilise the cooling environment.

Our core routing infrastructure at Telehouse is not currently affected but at risk as the temperatures continue to increase.

Our redundant core routing point for London metro is not currently affected.
Jun 23, 19:53 BST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

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