Monitoring - We managed to bring the affected switch back to life. We are currently monitoring the device to assess the next steps. Updates will follow.
Apr 19, 2024 - 12:43 BST
Investigating - We are currently investigating an incident in Manchester affecting some servers.

Updates will follow once they are available.

Apr 19, 2024 - 10:30 BST
Network Operational
90 days ago
99.99 % uptime
Today
MPLS/VPLS Services Operational
90 days ago
100.0 % uptime
Today
London, UK Core Network Operational
90 days ago
99.96 % uptime
Today
Amsterdam, NL Core Network Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Core Network Operational
90 days ago
100.0 % uptime
Today
New York City, US Core Network Operational
90 days ago
100.0 % uptime
Today
Atlanta, US Core Network Operational
90 days ago
100.0 % uptime
Today
Los Angeles, US Core Network Operational
90 days ago
100.0 % uptime
Today
Upstreams Operational
90 days ago
100.0 % uptime
Today
Phoenix, US Core Network Operational
90 days ago
100.0 % uptime
Today
Dallas, US Core Network Operational
90 days ago
100.0 % uptime
Today
Ashburn, US Core Network Operational
90 days ago
100.0 % uptime
Today
Datacentres Operational
90 days ago
99.99 % uptime
Today
Docklands - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Enfield - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Volta - London, UK ? Operational
90 days ago
99.96 % uptime
Today
Harbour Exchange - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Stockley Park - London, UK ? Operational
90 days ago
100.0 % uptime
Today
Amsterdam Data Tower - Amsterdam, NL ? Operational
90 days ago
100.0 % uptime
Today
FR6 - Frankfurt, DE ? Operational
90 days ago
100.0 % uptime
Today
NYC1 - New York City, US ? Operational
90 days ago
100.0 % uptime
Today
ATL1 - Atlanta, US Operational
90 days ago
100.0 % uptime
Today
LA2 - Los Angeles, US ? Operational
90 days ago
100.0 % uptime
Today
DC10 - Ashburn, VA ? Operational
90 days ago
100.0 % uptime
Today
DA11 - Dallas, TX ? Operational
90 days ago
100.0 % uptime
Today
PhoenixNAP - Phoenix, AZ ? Operational
90 days ago
100.0 % uptime
Today
Hosted Services Operational
90 days ago
99.98 % uptime
Today
Anycast DNS Operational
90 days ago
100.0 % uptime
Today
Web Hosting Operational
90 days ago
100.0 % uptime
Today
Public Cloud Operational
90 days ago
99.98 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
CDN Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
99.94 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Service Management API ? Operational
90 days ago
100.0 % uptime
Today
OnApp Management Interface ? Operational
90 days ago
100.0 % uptime
Today
Legacy Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2024

Unresolved incident: Network device incident affecting some servers in Manchester.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.