Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2022 - 23:59 GMT
Scheduled
For service sustainability reasons we will be performing an emergency software upgrade on one of the Juniper routers in Telehouse North 2. This is in relation to the earlier identified problem with an FPC crashing on advice of the vendor.
We expect up to 60 minutes of downtime for directly connected services. The network will loose part of its resiliency for the time of works and therefore London metro should be considered at risk.
Posted Nov 03, 2022 - 10:59 GMT
This scheduled maintenance affected: Customer Portal (Customer Portal, Service Management API, OnApp Management Interface, Legacy Customer Portal), Datacentres (Docklands - London, UK, Enfield - London, UK, Volta - London, UK, Harbour Exchange - London, UK), Network (MPLS/VPLS Services, London, UK Core Network, Upstreams), Hosted Services (Web Hosting, Public Cloud, Private Cloud, Dedicated Servers), and Main Website.