Emergency: Link troubleshooting and repair

Scheduled Maintenance Report for Clouvider

Completed

The works have been concluded for the day.
The repair will require troubleshooting data analysis and will be scheduled at a later date.

Posted Aug 25, 2022 - 00:07 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 24, 2022 - 23:31 BST

Scheduled

We will be performing emergency maintenance to troubleshoot and repair a London metro link that was causing packet loss to some destinations to the Customers at Volta earlier.

While there is no impact planned, the services in London metro should be considered at risk for the duration of the works.

Posted Aug 24, 2022 - 12:06 BST

This scheduled maintenance affected: Datacentres (Docklands - London, UK, Enfield - London, UK, Volta - London, UK, Harbour Exchange - London, UK, Stockley Park - London, UK) and Network (MPLS/VPLS Services, London, UK Core Network).